You do not have to pay to return or exchange an item.* We stand by the products we make, so if you are not happy with your purchase for any reason, please return them for an exchange or refund. If it's not right, give us the chance to make it right.
* U.S. only - charges will apply for international orders
To make a return or exchange:
Call us toll-free or email us. If you are in the U.S., we will email you a return label to make a return ... or ship a new item with a return label enclosed to send back your exchange.
If you are not in the U.S., you can ship your item back to us and we will refund your CC, or ship your item back to us with your exchange request.
IMPORTANT! Please include your full name and reason for return or exchange with your shipment back to us.
Phone - Toll Free
1.800.673.8461
Give us a call and let us answer any questions you might have.
Monday - Thursday, 9am -5pm EST
Friday - 9am - 12pm EST
We are located in South Carolina.
Please, no exchanges or returns on SALE items - due to already deep discounts on those items.
Thank you.
The time is always right to do what is right. - Martin Luther King, Jr. |
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