365 Day Returns and Exchanges -
You do not have to pay to return or exchange a Bamboosa product if you live in the U.S.
*Charges will apply for international orders, but we're happy to help you make the return or exchange.
We stand by the products we make, so if you are not happy with your purchase for any reason, please return it for an exchange or refund. We welcome your feedback and comments.
To make a return or exchange:
Call us 1+310-425-9932. If you are in the U.S., we will email you a return label to make a return ... or ship a new item with a return label enclosed to send back your exchange.
If you are not in the U.S., you can ship your item back to us and we will refund your CC, or ship your item back to us with your exchange request.
IMPORTANT - Please include your full name and reason for return or exchange with your shipment back to us.
Phone - 1-310-425-9932
Give us a call and let us answer any questions you might have.
Monday - Saturday, 8am - 10pm PST
We are located in Southern California, where we manufacture each product with the utmost care!
The time is always right to do what is right. - Martin Luther King, Jr.